DDS does not offer Senior Citizen discounts. Indigent Vouchers for free Georgia IDs can be obtained from several indigent resource providers.
DDS does not offer any refunds for moving out of state.
In order to request a refund, visit any of our Customer Service Centers.
Please have your receipt ready, as the information on it will allow us to process your request faster. You may be asked to verify your identity, with or without a receipt. Bring your driver’s license / ID card, or see the accepted documents list and bring a document under ‘Primary Identification’.
The Request for Refund form is located online. Click here for more information. After filling out the form, you must take it to a Customer Service Center to be processed.
Take the completed Request for Refund form to a Customer Service Center.
Generally, the DDS will not honor refund requests for services that are successfully completed unless the fee was collected in error. See the Fees and Terms page for more information on license and identification card fees.
You must immediately visit a Customer Service Center in order to stop the incorrect card from being processed.
Once the card has been processed, you cannot get a refund for the card.
You should immediately visit a Customer Service Center in order to stop the ordered card from being mailed to you and to obtain a temporary license with your photo on it.
You will receive the amount you paid for the service that is being refunded. For example, if you paid $15 for an online service and then $20 for in-person service, you will receive $15 if you are requesting a refund for your online transaction and it is approved.
If you paid online within the last 60 days, refunds will appear on your current or next billing statement. Otherwise, you will receive your refund as a check in the mail.
Processing time for refund requests can take up to 30 days from the date of request. If your refund request is not received within 30 days, please visit a Customer Service Center to check the status of the request. Do not file multiple refund requests.
Visit any Customer Service Center to request a refund for this reservation fee, if applicable.
You cannot receive a refund or prorated fee if you ordered a license without providing the Certificate of Eligibility for Veteran’s License initially.
See the Fees and Terms page for more information on License/ID/Permit card fees.
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