Partnership Provides Modern, Efficient Facility in Cherokee County
State and County officials will dedicate a brand new Department of Driver Services (DDS) Customer Service Center (CSC) with a ribbon cutting on Friday, July 14th at 10:30 am. The new center is located at 220 Brown Industrial Parkway, Suite 200, in Canton. The CSC will officially open to the public on, Tuesday, July 25th at 9:00 a.m. Standard operating hours will be Tuesday through Saturday from 9:00 a.m. until 5:00 p.m.
The relocation of the CSC is made possible by a partnership between Cherokee County and the State of Georgia. The County is providing the new facility with the State providing equipment and staffing.
According to Commission Chairman Mike Byrd, "Such a facility in the County is long overdue. I'm overjoyed that this partnership with the State will allow our citizens to have a state-of-the art Department of Driver Services' facility in Cherokee County. Serving residents efficiently and effectively is our goal and the new CSC provides us this opportunity."
The new facility is approximately 8,500 square feet. It includes 12 service counters, ample inside seating, free customer parking, 16 computerized testing stations and a lobby management system. Once fully staffed, ten driver examiners will provide driver's license issuance and renewal, reinstatement services plus driving history information. Vehicle road skills testing and motorcycle testing will also be conducted at this site.
The current location at 1085 Marietta Highway has proved insufficient to serve the growing Cherokee County area. It has been a goal of the DDS to improve or relocate ineffective centers to enable customers to be served in a faster, friendly and easier manner. Six driver examiners currently staff a 937 square foot building. Customers were often asked to wait outside in the elements because of the crowded conditions. 3,476 customers were served at the present location in May.
"This new center gives us the capability to serve a greater number of customers in a very efficient manner. We are very pleased with the help and support we are receiving from Cherokee County," said DDS Commissioner Greg Dozier.
The DDS customer service telephone number is (678) 413-8400. Customers may also call toll-free (if dialing from outside the metro-Atlanta area) 1-866-754-3687. Many transactions may now be done on-line (replace a lost license, change your address, obtain a copy of your driving history) by visiting www.dds.ga.gov.