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Press Release - Renewal Customer Service Improvement Drives Modification to License Terms

5/4/2016

Customers now renew every 8 years for $32.00

 

In an effort to continuously improve customer service and successfully manage wait times in the future, Georgia Department of Driver Services (DDS) now provides most customers with an 8-year driver’s license and/or ID Card for $32.00 ($4.00 per year.)  This will extend the time between most customers’ renewal terms by three years.  Reducing and leveling the DDS’ annual renewal volume will benefit all DDS customers and the state by providing more efficient resource management and better customer service. 

“Requiring customers to obtain an 8-year license saves valuable time by adding an additional three years before they even have to think about license renewal,” said DDS Commissioner Bert Brantley.  “And for many drivers they will be able to renew once online, meaning even longer before they have to visit one of our centers. As our State’s population continues to grow, we will continue to look for ways to help manage customer center wait times and plan for increased demand for our services.”

The fee for an 8-year license/ID has not changed and remains $32.00 ($4.00 per year). All DDS locations accept Credit/Debit Cards including Visa, MasterCard, Discover and American Express. Also accepted are Cash, Money Orders and Checks.

  • Customers who have presented the required Real ID documentation at a DDS center since July 2012 and have a small gold star on their license/ID can renew online for 8 years and receive a $5.00 discount.  
  • There will continue to be term limit exceptions for teen drivers; hazmat commercial drivers, limited permits and non-citizen issuances. 
  • Eligible veterans will continue to receive a free license/ID valid for 8 years with the appropriate paperwork on file.
  • Real ID/Secure identity, residency and citizenship documentation continue to be required for customers who have not renewed since July 2012.

“It is imperative that Georgia drivers visit our website before coming into one of our centers,” Commissioner Brantley added. “There they will find the documents needed for issuance and the ability to enter required information and shorten their visit, and some may even discover they do not have to come in at all with the increased online services we offer.”

DDS continues to develop mobile options to provide all customers access to the most convenient licensing services.  In addition to reinstating a license, customers can request an address change, replace a lost license and/or obtain a copy of their driving history online.  For a complete list of online services, including the option to submit the required paperwork before visiting DDS, please visit www.dds.ga.gov or https://online.dds.ga.gov/onlineservices/