Thank you for visiting a web site designed and maintained by the Department of
Driver Services. Our web sites are designed to make it easier and more
efficient for Georgians to interact with their State Government. But as with
all online resources, we appreciate that many visitors to our sites will be
concerned about their privacy. The State of Georgia is committed to preserving
your privacy when you visit our sites.
This privacy statement addresses the collection, security and disclosure of
information that may be obtained through the use of web sites maintained by the
Department of Driver Services. This statement covers the following topics:
- Information We Collect
- Public Disclosure
If you visit a web site maintained by the Department of Driver Services to read
or download information, we may collect some or all of the following
- The name of your domain; for example, "xyzcompany.com" if you use a private
Internet access account;
- An IP address; a number automatically assigned to your computer when you are
using the Internet;
- The type of browser and operating system used to access our site;
- The Internet address of the web site from which you linked directly to our site;
- The pages you visit within The State of Georgia's web site(s); and
- The links made to other web sites through this site.
This information is collected for statistical analysis using third party or
proprietary software programs to create summary statistics. The statistics are
used for the purpose of determining what information is of most and least
interest to all visitors and identifying system performance or problem areas.
This information is not collected for commercial marketing purposes.
If, during your visit to a web site maintained by the Department of Driver
Services, you voluntarily provide personally identifiable information, we will
collect such information. Examples of personally identifiable information may
- An e-mail address if you are communicating to us through e-mail;
- Information you voluntarily submit to the State of Georgia for the purposes of
completing or submitting an application or form online such as social security
number, telephone, etc.; and
- Other information volunteered, such as vendor profile/contact information,
survey information or content of e-mail.
In general, please note the information collected, whether or not personally
identifiable, is not limited to text characters and may include audio, video
and other graphic formats you send us. Information is retained in accordance
with existing laws, rules, regulations, and other policies.
As a general rule, the Department of Driver Services does not disclose any
personally identifiable information collected online except where you have
given us permission, or where the information is public information under the
Georgia Open Records Act O.C.G.A. § 50-18-70 et seq., or is subject to
disclosure under other applicable laws. The Department of Driver Services may
provide personally identifiable information to other governmental entities. For
example, information provided to initiate the voter registration process will
be transferred to the Secretary of State. Visitors should be aware that
information collected by the State of Georgia on its web sites may be subject
to examination and inspection, if such information is a public record or not
otherwise protected from disclosure. Additionally, personally identifiable
information may be disclosed if subject to a subpoena or court order issued by
a court of competent jurisdiction.
The Department of Driver Services may occasionally use "cookies" to customize
your browsing experience. Cookies are simple text files placed on your hard
drive by a web site that monitors your usage of that particular site, generally
without your knowledge. They provide a method of distinguishing among visitors
to the web sites, and allowing customized features such as a "shopping cart"
feature for online purchasing. Cookies created on your computer by using our
web sites do not contain personally identifiable information and do not
compromise your privacy or security. You can refuse the cookie or delete the
cookie file from your computer at any time by using any one of a number of
widely available methods.
Several tools, policies and protocols are used to safeguard the submission of
information through web sites maintained by the Department of Driver Services.
Security measures have been integrated into the design, implementation and
day-to-day operations of the entire operating environment as part of our
continuing commitment to the security of electronic content as well as the
electronic transmission of information. In certain instances, you will have the
opportunity to receive or create a password to access or submit certain
information. You should not divulge your password to anyone in an unsolicited
phone call or e-mail. When you are finished with those applications that are
password protected, it is always recommended that you close or otherwise exit
the browser page. If you feel your password has been compromised, please
contact the Department of Driver Services Help Desk between 8:00 AM and 4:00
PM, Monday - Friday at 678-413-8600 (Atlanta local) or 1-866-754-3687 (inside
Georgia but outside Metro Atlanta Area).
Web sites maintained by the Department of Driver Services may contain links to
other web sites, including those owned or maintained by other government,
private, or not-for-profit entities. Such links are provided for convenience
and/or information purposes only. A link does not constitute an endorsement of
content, viewpoint, policies, products or services of that web site Once you
link to a web site not maintained by the Department of Driver Services, you are
subject to the terms and conditions of that web site, including but not limited
The Department of Driver Services, the Georgia Technology Authority and their
respective employees, officers, and agencies shall not be held liable for any
losses caused by the reliance upon information accessed from web sites whose
links are contained herein.
Information provided on web sites maintained by the Department of Driver
Services is intended to allow the public convenient access to public
information. While all attempts are made to provide accurate, current and
reliable information we cannot guarantee that the information will be
error-free. Therefore, the State of Georgia, the Department of Driver Services,
and their respective employees, officers and agencies expressly deny any
warranty of the accuracy, reliability or timeliness of any information
published through their web sites and shall not be held liable for any losses
caused by reliance upon the accuracy, reliability or timeliness of such
information. Any person who relies upon such information obtained from these
web sites, does so at his or her own risk.
Trademarks, Service Marks, and Copyrights
All trademarks, service marks or copyrights appearing on this web site and
other linked web sites are trademarks, service marks, or copyrights of their
respective owners. Pursuant to 17 U.S.C. Sec. 512(c)(2), notice of claims of
copyright infringement should be directed to the Office of General Counsel,
2206 Eastview Parkway, Conyers, GA 30013.
Usage of This Web site
The contents of this web site are published for information purposes only and
are subject to change without notice. If services change or the Department of
Driver Services opts to use personal information for purposes other than herein
described, notice will be provided.
Unauthorized attempts to upload information or change information of service
are strictly prohibited and may be punishable under state and/or federal laws.
Access to Your Information
You may have access to any of the information we collect about you at this site.